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Employee Assistance Programs

An Employee Assistance Program (EAP) is a confidential counselling service and work-based intervention program that is funded by employers for their employees. It is designed to support the well-being and growth of employees by providing preventative and proactive interventions for both workplace and personal problems.

For the organisation: EAP services can provide important safeguards that will ensure organisations have the tools and strategies to deal with issues that inevitably arise in workplaces. Having adequate responses and support have been shown to reduce work absences and increase employee productivity.

For the employee: EAP counselling provides a space for employees to discuss and work through issues that are impacting on their well-being, work performance, safety, individual and workplace morale, as well as their mental health. Support is aimed at assisting employees to understand and clarify issues that are directly concerning them, exploring options to address those issues, and developing plans to deal with issues constructively.

Common issues for EAPs include:
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WORK

  • Problems with performance

  • Relationships between co-workers

  • Bullying and harassment.

  • Managing conflict and anger management

  • Adjusting to change in the workplace

  • Career change

  • Managing work related stress

  • Burn out

PERSONAL

  • Anxiety or depression

  • Stress management

  • Grief and loss

  • Midlife and life transitions

  • Emotional or physical abuse

  • Low self-esteem

  • Anger management

FAMILY

  • Work-life balance

  • Concerns about children

  • Relationship issues

  • Parenting and step-parenting issues

  • Separation/divorce

  • Financial or legal problems

  • Domestic violence

Delivery Method and Costs involved
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Services are delivered face to face at an agreed location or via telephone or zoom where this is the client’s preference or the issue/timing is critical and face to face contact cannot be scheduled.

Draft MoUs are available that provide an outline of the types of services that can be provided and the costs involved.

Please contact us for details.

Frequently Asked Questions
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Q: Will my employer be notified or informed about what is discussed within my EAP?

A: EAP support is completely confidential, so we don't share anything with the employer - including the fact that someone has accessed the EAP.

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